Christmas Opening Hours: A Checklist for Updating Every Place Customers Look
Updated: Aug 16
Few things frustrate customers more than turning up to a closed door. Updating your festive hours in one place and forgetting the others is easy to do. Use this checklist to keep everything consistent.
Decide your hours early
Confirm your opening and closing times for the whole festive period, including Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day, plus any last booking or order dates.
Update these places
Google Business Profile: use the special hours feature for each date
Your website: homepage banner, contact page and footer
Social media bios and pinned posts
Booking, delivery and review platforms where you are listed
Your email signature and voicemail message
A sign on the door or window
Tell customers clearly
Post a short notice on social media and send a reminder by email. Mention how customers can reach you for urgent matters if that applies.
After the break
Remember to switch your hours back to normal and thank customers for their patience.
If you would like help planning your festive marketing, get in touch with Merx Marketing via the Contact page for a free consultation.
